DUNE PERFUMES Company welcomes you to the online store www.duneperfumes.gr
Address: Tzon Kennenty 127, Peristeri 121 36, Athens
Retail Telephone: 211 1845664
E-mail: [email protected]
Before each use of the website www.duneperfumes.gr, please consult these terms and conditions of use and make sure that you have understood them and that you fully agree with them unconditionally.
Product description
Our obligation and main care is the information given on the website www.duneperfumes.gr and regarding the quality, quantity, main features and prices of the products to be absolutely accurate.
However, on your computer screen some products may appear slightly different in size, color and texture compared to reality.
Product prices
The prices listed in the relevant catalogs next to each product include VAT.
These prices refer to the quantities that are available, while www.duneperfumes.gr reserves the right to modify the description and prices of its products without prior notice, but undertakes to ship the products you ordered with when fulfilling your order. the features and prices posted on its website at the time of the order.
Payment methods
By Credit / Debit / Prepaid Card (Visa, MasterCard, Maestro, American Express, Diners):
Every purchase from the website of www.duneperfumes.gr is made at the option of the buyer with the possibility of payment and with credit / debit / prepaid cards Visa, MasterCard, Maestro, American Express, Diners.
Transactions are carried out electronically securely, in real time, between the Buyer and the cardholder with Piraeus Bank, which handles the transaction on behalf of www.duneperfumes.gr
In this process, www.duneperfumes.gr has no participation and the sensitive data of your credit / debit / prepaid card are not stored in its system.
In case the buyer who makes the transaction is not the same person as the owner of the Card, www.duneperfumes.gr does not bear any responsibility and has no obligation to return money.
With Paypal:
PayPal lets you pay directly and automatically encrypts your confidential data with the best technologies on the market.
Cash on delivery:
You can pay for the courier server by delivering the products to your place.
By deposit in a Bank account:
If you choose the bank deposit you must write the Name or the order number in the Bank Deposit Form and you must send us the copy.
In cases where the deposit is not made within two days from the day the order is placed, then the order is automatically canceled by the system.
The cost of the bank supply is borne by the Customer.
Bank Account
Piraeus Bank:
Account Number: 5089 0981 50896 EUR
IBAN: GR47 0172 0890 0050 8909 8150 896
Beneficiary Name: PAVLAKOU STAMATIA ANTONIOU
Shipping Products
The products are sent by courier ELTA TACHYMETAFORES and are delivered safely to the address you will set within two to five working days from the day of payment of the order inside and outside Attica.
www.duneperfumes.gr does not acknowledge the existence of any responsibility in case of delay in delivery due to extreme weather events, strikes and force majeure, so the above delivery deadline will be extended as long as the reason for the delay.
The shipping charge is calculated and suggested in the order form. The products are always accompanied by the corresponding documents.
For orders over 39 €, shipping is free throughout Greece.
There is also the possibility of receiving your order from our store at John Kennedy 127.
Shipping charges
All shipping and packaging costs are calculated in the total shopping cart at the final payment amount.
Shipping costs that have been prepaid by deposit or by credit card within Attica: Euro € 2.50 (delivery at your place) Shipping costs by cash on delivery within Attica: Euro € 6.00 (delivery at your place)
Shipping costs that have been prepaid by deposit or by credit card outside Attica: Euro € 3.50 (delivery at your place) Shipping costs by cash on delivery within Attica: Euro € 7.00 (delivery at your place)
All costs are valid for packages up to 2 kg. For orders weighing more than 2 kilos the charge is € 1 per extra kilo.
Shipping costs that have been prepaid by deposit or by credit card and must be delivered Saturday: Euro € 4.00 (delivery at your place)
Delivery at a predetermined time extra charge: Euro € 4.00
Return costs: Euro € 3.00
Order cancellation
If you wish to cancel the order during the online ordering process, you can click ‘cancel’ and the ordering process is automatically stopped.
Returns policy
Our goal is to ensure your complete satisfaction. If, for any reason, you are not satisfied with your order, you can exercise your right to return part or all of the products you purchased within seven (7) days from the date of receipt.
The items that can be returned are: scented sticks, scented oils, jewelry (except earrings). For hygiene reasons, body care products and perfumes are not returned under any circumstances.
Please note that returned products must not be used, worn, washed, modified or damaged and the labels that came with the product must be present, just as it was when you received it along with the retail receipt. You must also contact us by e-mail at [email protected] to be instructed to return.
If the corresponding product you want is not available, we will refund your money or the amount of the purchase of the specific product is credited to your account and can be used in any new order you wish.
In all the above cases the return costs are borne by the customer.
For the return of a non-defective product the cost of return is borne by the customer, while the cost of resending the item you choose for replacement is borne entirely by www.duneperfumes.gr
Defective product
In the unlikely event that you receive a defective or damaged product www.duneperfumes.gr will make every effort to replace it with the same or similar product at no extra cost to you. But you must notify us by e-mail at
[email protected] to send you instructions for returning the product. If the product ceases to be available, it can be replaced with an equivalent product by arrangement or we can refund your money.
www.duneperfumes.gr does not have a guarantee policy. We are not responsible for any damage that may occur from normal wear, misuse and damage when removing the labels.
For any product return it is necessary to fill in the relevant form Φ.Ε.Π. (product return form), which is posted on our website.
Limitations of liability
For all the products contained in the catalogs of www.duneperfumes.gr there are clear indications for the availability of our warehouse. The transaction will be considered completed only after sending a written electronic confirmation. In case it is impossible to execute an order, www.duneperfumes.gr has the right to withdraw and not fulfill it, and in case the price has already been collected, it is returned by deposit in your Bank account.
Links
The links in this area are not under the control of duneperfumes.gr and our Company does not bear any responsibility for the contents, the changes or the way of being informed by them.
Promotional messages
www.duneperfumes.gr provides its users with the opportunity to choose their information about the new products available on the market and for any other offers, payment arrangements, etc. by sending advertising – informational messages to their email or postal address or by phone. www.duneperfumes.gr will not abuse the above service if users request its termination.
Privacy
The details of the users (name, email address, home address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store.
The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions.
Applicable law – Jurisdiction of Courts
www.duneperfumes.gr reserves the right to modify or renew its terms and conditions of transactions. All transactions you make through www.duneperfumes.gr are governed by International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to sales. from distance. The Courts of Athens are exclusively competent Courts for any dispute that may arise from the use of the website and from the transactions that will be carried out through it.
Privacy Policy
We focus on providing you with a productive experience on our site that respects your privacy. Just like most of the websites you visit, Google, Facebook and other third parties, under our authority, place small pieces of code (often called cookies and trackers) on your computer for actions such as tracking your preferences regarding to browse, view photos, videos, and share content on social media pages and collect information (often referred to as site statistics). This helps us to better understand how our site is used.
Use of Cookies
The site of the store www.duneperfumes.gr uses cookies because without them it would be impossible for some of its basic services to operate.
The status of orders, the multiple options of users, the storage of items in the cart or list, the identification and facilitation of frequent users as well as the improvement of the content of the website.
Cookies do not cause damage to users’ computers but also to the files stored on them while each time you exit the site they are automatically deleted.
Learn more about cookies at www.cookiecentral.com
PAVLAKOU STAMATIA ANTONIOU / DUNE PERFUMES AND MORE
